2023: Lunch & Learn: Creating Customer Service Excellence with Tom Harris
Name:
2023: Lunch & Learn: Creating Customer Service Excellence with Tom Harris
Date:
June 14, 2023
Time:
12:00 PM - 1:00 PM EDT
Event Description:
Creating Customer Service Excellence
Learn how to implement these improvements for your business:
Learn how to implement these improvements for your business:
- The Ladder of Loyalty – where do your customers rank?
- How to deal with difficult customers – learn the anatomy of an argument
- Why customers leave – what are the top reasons they leave
- How to develop grade-A customers – techniques for better customers
- Creating a proactive customer service system – implementing your system
